Shipping policy

1. Shipping Policy.

Shipment. Supplier may ship parts of an Order separately, choose the common carrier and shall arrange for shipment of the ordered Products to the ship-to address indicated in the Order, through a common carrier designated by Supplier. Risk of loss and title to all Products pass to the Customer upon Delivery. Supplier is not responsible for any lost, stolen, damaged, delayed, or mishandled shipments upon Delivery.

Damaged or Non-Conforming Products. Customer is responsible for inspecting the Products and package(s) upon delivery and must note any visible damage on the proof of delivery (POD) or other delivery receipt Customer may be requested to sign. Any non-conforming or damaged Products shall be subject to Supplier’s Return Policy. Customer is solely responsible for ensuring any visible shipping damages are noted on the delivery receipt. Customer shall make arrangements as may be necessary to assist Supplier with the collection of the non-conforming or damaged Products. At its sole discretion, Supplier shall be entitled to charge Customer for any non-conforming or damaged Products not returned to Supplier in a reasonable period of time.

• Shipping Charges. Shipping and handling charges are calculated at checkout based on the shipping method, destination, and weight of the order. All prices are listed in U.S. dollars and do not include taxes, tariffs, customs duties, or other applicable fees unless otherwise stated. Customers are solely responsible for any additional charges imposed by local, state, or federal authorities, including but not limited to import duties, taxes, and regulatory fees. Shipping insurance is not included by default but may be available for purchase at the Customer’s request.

Delivery timelines. Supplier may provide tracking information once an Order has shipped. It is the Customer’s responsibility to monitor shipment status and coordinate receipt of the Order.  Any delivery dates made available to Customer are estimated, provided as a courtesy only, and are not guaranteed. Supplier is not responsible for any shipping or delivery delays of any Order.

Incorrect or Incomplete Shipping Information. Customer is responsible for providing accurate and complete shipping details with any Proposed Order. If any Order is delayed, lost, or returned due to incorrect shipping information provided by the Customer, any additional shipping charges or fees incurred will be the sole responsibility of the Customer. Customer is responsible for ensuring availability to receive delivery at the time scheduled by Supplier or its designated carrier. If a delivery attempt is unsuccessful due to Customer’s unavailability, refusal, or failure to provide accurate delivery instructions, Customer shall bear all resulting costs, including but not limited to: (i) re-delivery fees charged by the carrier, (ii) storage fees incurred due to delayed acceptance (iii) return shipping costs if the order is returned as undeliverable, and (iv) restocking fees if the order is canceled due to non-delivery.